Working on Projects
See instructions for the follow up steps upon starting a project.
We take a number of steps to ensure all Medcase members are verified, registered and/or credentialed medical and healthcare professionals. We do this to uphold our industry-wide reputation and standard for having a 100% verified professional network which enables us to offer you highly vetted opportunities with leading companies. With the help of our partners, we make this industry standard approach quick and easy.
As you go through our recruitment and onboarding process, you will be asked to provide some or all of the following information depending on the type of project(s) you apply for:
- Copy of your CV / resume
- Photo of your valid medical licensure, board certifications, medical colleges / societies, or valid government ID
- Phone or video-cal interview.
- Background or credentialing / licensure check
- Additional assessments to verify your project-fit and expertise
Please see the types of verifications below. If you are currently onboarding for a project at Medcase, you will receive an email from CERTN and/or CertifyOS requesting information. Note that Medcase does not collect or save this information, we simply receive the results of any check you may need to undergo from our partners, Certn and CertifyOs. Please be in touch with your Project Manager for any further questions.
Basic Verification
All participants who agree to the outlined project terms and are approved by the Medcase client to participate in said project will be required to undergo Medcase’s Basic Verification. Basic Verification includes a mandatory background check and credential verification conducted by our partner CERTN. Participants who do not consent to Basic Verification will not be able to take part in Medcase Projects. In addition, passing Basic Verification is a mandatory requirement for participating in any project at Medcase, this includes:
- Valid medical education
- Valid medical licensure
- List of all verifications needed for each use case
- Criteria for submission
- Education
- Work Experience
- Credentials
- Licensure (if applicable)
- Criteria for a passing submission
Virtual Care Verification
All agreed and approved participants on Medcase projects which provide synchronous or asynchronous virtual care and health services are required to undergo Medcase’s Virtual Care Verification in addition to the Basic Verification. Virtual Care Verification involves monthly credential and licensure monitoring by our partner CertifyOS.
Special Verification
In addition, all agreed and approved participants on Medcase projects for high profile clients that have requested additional monitoring will be required to undergo such in addition to the Basic Verification as specific during the final recruiting interview. Special Verification may include, but are not limited to, monthly licensure and credential monitoring, debarment review and / or monitoring.
How do I access my projects?
Answer: Click on "Projects" in the main menu to view your active projects
How do I navigate to my tasks?
Answer: In the Projects section, click on the project name to see your tasks
What can I do inside a task?
Inside the task, you will find:
- Task Description
- Subtasks
- Timesheets
- Change task status from "New" to "In Progress"
- Send messages to your project manager
Are you a health care professional with questions? Contact one of our teams below for answers.
General Inquiries & support | support@medcase.health |
Open Positions & Recruiting | recruiting@medcase.health |
Payments | support@medcase.health |
Projects | Please email your Project Manager |
Within your project tasks, you will find an option to track your time for the task at hand. Back in the "Timesheets" app, you can see your tracked time, aggregated by task/project.
Watch this step-by-step video on how to properly track time for your project:
Instruction Video: Tracking Time.