You can find open projects to apply to under the "Jobs" tab in our website. Feel free to apply to any that meet your area of expertise, and you will be contacted by our recruitment team if your profile matches the position requirements.
We take a number of steps to ensure all Medcase members are verified, registered and/or credentialed medical and healthcare professionals. We do this to uphold our industry-wide reputation and standard for having a 100% verified professional network which enables us to offer you highly vetted opportunities with leading companies. With the help of our partners, we make this industry standard approach quick and easy.
As you go through our recruitment and onboarding process, you will be asked to provide some or all of the following information depending on the type of project(s) you apply for:
- Copy of your CV / resume
- Photo of your valid medical licensure, board certifications, medical colleges / societies, or valid government ID
- Phone or video-cal interview.
- Background or credentialing / licensure check
- Additional assessments to verify your project-fit and expertise
Please see the types of verifications below. If you are currently onboarding for a project at Medcase, you will receive an email from CERTN and/or CertifyOS requesting information. Note that Medcase does not collect or save this information, we simply receive the results of any check you may need to undergo from our partners, Certn and CertifyOs. Please be in touch with your Project Manager for any further questions.
Basic Verification
All participants who agree to the outlined project terms and are approved by the Medcase client to participate in said project will be required to undergo Medcase’s Basic Verification. Basic Verification includes a mandatory background check and credential verification conducted by our partner CERTN. Participants who do not consent to Basic Verification will not be able to take part in Medcase Projects. In addition, passing Basic Verification is a mandatory requirement for participating in any project at Medcase, this includes:
- Valid medical education
- Valid medical licensure
- List of all verifications needed for each use case
- Criteria for submission
- Education
- Work Experience
- Credentials
- Licensure (if applicable)
- Criteria for a passing submission
Virtual Care Verification
All agreed and approved participants on Medcase projects which provide synchronous or asynchronous virtual care and health services are required to undergo Medcase’s Virtual Care Verification in addition to the Basic Verification. Virtual Care Verification involves monthly credential and licensure monitoring by our partner CertifyOS.
Special Verification
In addition, all agreed and approved participants on Medcase projects for high profile clients that have requested additional monitoring will be required to undergo such in addition to the Basic Verification as specific during the final recruiting interview. Special Verification may include, but are not limited to, monthly licensure and credential monitoring, debarment review and / or monitoring.
Under the "Jobs" tab in our Website, you can pick a project to apply to. Upon clicking on the "job post" you will see a form to fill out, including some details about the position.
For the time being, you'll receive an email about new projects that are relevant only to you. These emails come from one of our recruiters. If you have questions about a specific project, please contact recruiting@medcase.health.
In the event you have already applied for a specific project, one of our recruiters should be in touch in the coming week or so with an update.
Are you a health care professional with questions? Contact one of our teams below for answers.
General Inquiries & support | support@medcase.health |
Open Positions & Recruiting | recruiting@medcase.health |
Payments | support@medcase.health |
Projects | Please email your Project Manager |
Medcase will notify you via email with a project confirmation and the steps to take next to finish onboarding for a specific project.
After signing project terms, you can expect the following:
- Project Terms Agreement - An email form sent to you by Medcase requiring your “click” of approval, which allows us to place you through our verifications and client approval processes and attests you have agreed to participate in this project with us.
- Verifications Process - After you sign project terms, you will be required to undergo a brief background and credential check via our partner Certn. You will receive an email with the subject line, "Background Check for Medcase Health'' from, "Certn Applications <request@certn.co>". If you are a candidate for a Telehealth project or your project's client has specific requirements, you will be required to undergo an additional credentialing and licensing check via our partner, CertifyOS. Your project manager will notify you of such and all relevant steps.
- Client Approval Process - The client will review your profile and let the project manager know if eligibility is met. The review process takes anywhere from a few days to a few weeks, and you will receive a notification via email about the result of your profile review.
- Creation of Medcase Profile for Payment - While you wait for client review, you should ensure your payment profile on Tipalti is up to date so we can process your payment in a timely manner (net-30 from the last day in the month you started working on the project).
- Project Onboarding - If you are eligible and chosen by the client, you will be contacted by the project manager and move on to Project Onboarding. In this stage, you will receive detailed information via email about the exact steps you to take prior to starting your project. Note that some steps may differ depending on whether your project takes place on-platform or off-platform. See the Project Onboarding Checklist below for an overview of the steps that need to be taken.
Medcase Onboarding Checklist
- Read the Onboarding Guide sent to you by email.
- Create your Medcase account, if you have not already done so.
- Create your Payment Profile inside your Tipalti account to ensure we can pay you for your time.
- Complete the Onboarding Form sent to you in the Project Onboarding Guide email
- Read the Clockify Guide sent to you by email to learn how you will track your billable time.
- Sign up for Clockify using the link sent to you by email.